Why Airlines Can’t Win With In-Flight Wi-Fi
Until it begins working according to the standards many expect, perhaps it would be best for airlines to price the future accordingly.
Airline News
The Favorite Plane of Low-Cost Carriers Gets a Private Jet Makeover
It’s good to be the king — or at least the CEO.
Survey: Passengers Want Simpler Tech Solutions From Airports and Airlines
Lots of food for thought in this report.
Secrets of Airline Catering Kitchens Serving 100,000 Meals Per Day
All this technology and omelettes are still lovingly flipped by hand.
Complex Airline Loyalty Programs Breed a New Crop of Travel Consultants
Like many pay the tax consultant, the mileage consultant may now be in vogue.
The Best Feature of Singapore’s Premium Economy We Weren’t Expecting
We also love the design’s sleek and modern appeal, a welcome update to the more traditional design aesthetic of Business and First. The airline has said we should expect more surprises in store.
Hacking In-Flight Entertainment Is Harder Than Hackers Would Have You Believe
Tweeting threats from inside an aircraft is not a way to prove you have what it takes to keep aviation safe. But anyone with two fingers of sense knows that.
Singapore Airlines’ New Premium Economy Class Was Worth the Wait
After seeing the product first hand, we can say that in this case pictures paint insufficient words. We could write many more, but to keep it simple: The perks and extras are bound to encourage plenty of repeat customers.
Delta Mashes Together 19 Internet Memes in One Safety Video
Airlines' most creative content marketing efforts are coming through in their in-flight safety videos, which are as popular online as their on actual planes. They now need to take this creativity to other aspects of their marketing strategy.
6 Great Quotes From Airline Execs on Competing in the Skies
The way United's Rainey talks about unbundling and rebundling products for maximum revenue it seems like an exercise in razzmatazz rather than giving customers something of enhanced value.