Family travel is one of the fastest growing segments in travel yet many brands don't focus on families at all or don't understand their needs. These charts offer a window into the minds of families planning travel during this time of growth in that space.
A lot has to change before Americans start vacationing as much they did pre-2000, including a shift in corporate culture that encourages and supports employees taking better care of themselves and their loved ones.
A few hiccups along the way are to be expected. And the airline has this to consider: United set a very low bar for success when it comes to integrating systems.