As major financial powerhouses and robust passenger engagement engines, airline loyalty programs are leveraging technology for hyper-personalisation, with a strong focus on engaging less frequent flyers.
This is a terrible day for the Indian aviation sector, one of the fastest-growing in the world. The business impact will unfold in coming days and weeks.
The remarkable resilience of the airline industry in the post-pandemic period is being tested once again, this time by a forced restructuring of the global economic order. As a result of recent tariff announcements, economic uncertainties are likely to reduce passenger demand, compel airlines to adjust their capacity, exacerbate supply chain issues, and potentially lead to some airlines going out of business
Recession alarm bells are going off. A global downturn isn't our base case, but it's still worth reviewing how the travel industry might perform in a worst-case scenario. Even in a turbulent market, travel won't stop — it will shift.
Sluggish recovery in the air distribution business, despite record travel demand, signals a disturbing trend for global distribution systems (GDSs). Without a one-size-fits-all strategy, GDSs should look again at their business models as airlines continue to push for direct bookings.
The evolution of the low-cost business model is creating new travel markets, unlocking new customer segments and significantly expanding options for leisure travelers around the globe.
The evolution of the low-cost business model is creating new travel markets, unlocking new customer segments and significantly expanding options for leisure travelers around the globe.