Brian Sumers

United Airlines President on Turning Skeptics Into Believers

Not everyone likes Scott Kirby, because he has a habit of speaking his mind, whether his opinions are popular or not. But there's little doubt about his track record. The man knows how to increase an airline's revenue. He's done it at America West, US Airways, American, and now United.

Why United Is Considering Putting Flatbed Seats on New Domestic Jets

Here's another reminder that airlines are fiercely competitive. Until recently, U.S. airlines generally weren't considering adding premium business class seats on domestic routes beyond New York, Los Angeles, and San Francisco. But a few years ago, JetBlue disrupted the market with its Mint business class, and now United is considering a similar move.