Brian Sumers

DOT Slaps Qantas for Violating Obscure U.S. Law

The fine here is miniscule. But the issues are interesting. Qantas has the right to fly between New York and Los Angeles, and it does so every day. But it can only carry a small subset of passengers.

Longer Flights Have Hong Kong Airlines Rethinking Customer Experience

We'd love to see an airline rethink the business class experience. Perhaps one might retire all the fluff, like the multi-course attempts at fine dining, served on tablecloths. But people apparently like the business class pageantry, so it sticks around, even on new entrants, like Hong Kong Airlines.