Davina Chesterson

As millennial travelers continue to grow in affluence and influence, travel and tourism companies need to develop strategies to better engage with and drive business from this rising new breed of customer.

The cloud has fundamentally democratized best-of-breed technology. A small, independent hotel today can be using the same technology as the largest chains in the world, and have an equal opportunity to manage the increasing complexities of online distribution and direct bookings.

Blended travel, workaction, call it what you will. For many U.S. business travelers it’s becoming a crucial part of a productive stay.