Deanna Ting

Does this mean that Wyndham's experiment in creating a simple, straightforward loyalty program for the everyday traveler failed? Maybe, but not necessarily. It just means that there are some laws in travel loyalty programs that are there for a reason.

Will voice-enabled booking for hotels actually take off? Guess we'll find out first with Choice Hotels' partnership with Google.

Hyatt CEO Mark Hoplamazian to investors on earnings day: Trust us, the plan is working.

As we reach (or surpass) peak cycle, it seems like everyone is a bit of a hypochondriac these days when it comes to the health of the hotel industry.

Did Airbnb just hire the Chip Conley of aviation?

Nearly two years after he assumed the top role at InterContinental Hotels Group, CEO Keith Barr's vision for a nimbler and more risk-taking hospitality company is becoming a reality.

Can a single brand ever really own a customer? We think Hilton CEO Chris Nassetta is onto something here, but that won't necessarily stop his travel peers from trying to do that in their own ways.

This is the year the hospitality industry starts seeing itself the same way its guests do.

You can bet the incredible brand recognition of the Caesars name will still prove to be a double-edged sword as Caesars tries to delve deeper into the non-gaming space.

Two years in, it appears that consumers didn't just sign up for the loyalty programs to get a discount. Or even if they did, they've also come to realize the additional benefits of booking direct.