Deanna Ting

Hiring Holder is a smart move and it shows Airbnb is finally taking some crucial steps to address discrimination on its platform. The next step? Figuring out if there are some tangible tech or design solutions that can back up the creation of a new anti-discrimination policy.

Choice thus joins its peers and fellow Room Key partners, Marriott, Hilton, InterContinental, Hyatt and Wyndham in luring customers to book direct.

Does this tax-collection agreement mean Airbnb is completely legal in Los Angeles? Not really. But if you're renting out your home as a short-term rental, the city wants to make sure it gets its cut of the business, even as it's revising its short-term rental laws.

Airbnb and other short-term rental companies can learn a lot from what’s happened in New York in terms of the regulations the state and city have implemented, including the new advertising law that awaits Cuomo's signature. And they should start preparing for similar laws that will undoubtedly emerge in other cities.

Whether or not you agree with Marsh's take on some established tenets of the hospitality business, his progressive, disruptive viewpoints are worth more than just a look.

Although consumer access to virtual reality equipment is still fairly limited, these hospitality brands are leveraging the technology in novel ways, all in the hopes of telling new stories to their guests.

If this year’s study is any indication, it’s clear guests are expecting a whole lot more from hotels than they have before in the coming year.

The ability to change hotel room rates will give hoteliers an edge in making sure they stay profitable, even if labor costs rise, and even if we might be headed for another economic downturn as some financial analysts suspect.

AccorHotels is making some smart, strategic moves, whether it's buying up luxury alternative accommodations provider Onefinestay or adding these three storied luxury brands to its hotel collection.

You would think hoteliers would have learned a few things from their foray with Travelweb in the early 2000s but, as Room Key shows, they obviously did not.