Dennis Schaal

Dennis Schaal is Skift’s Founding Editor and Executive Editor. Dennis has been a reporter focusing on online travel and short-term rentals for more than two decades at Skift, Tnooz, USA Today, and Travel Weekly. He is well-known for tough one-on-one interviews on stage at Skift events, including with the CEOs and top execs of Expedia, Uber, Booking Holdings, Priceline, Kayak, Hopper, and more.

Oral History of Online Travel: Barry Diller’s Deals Built A Travel Empire

Barry Diller, the senior executive at both IAC and Expedia, doesn't need any more plaques on his mansions' walls but he is one of the people who had oversized influence in making online travel what it is today. He had a great eye for how e-commerce would emerge and he pulled the trigger on his great acquisitions.

Oral History of Online Travel: How Hostelworld Backpacked Its Way to Success

Hostelworld needed to automate the online booking of hostels because there just wasn't enough money in it if employees or call center agents had to handle bookings over the phone. The company gave away free software to attract owners and then came up with a business model that was midway between Expedia's prepay model and Booking.com's pay at the hotel formula.

Oral History of Online Travel: Ctrip’s Different Path to China’s Consumers

Ctrip did its own thing and adapted to conditions in China when it was created but its founders were very much aware of what was going on in the rest of the world, including the development of search engines, as well as Travelocity, Expedia and Priceline. One of the things that differentiated Ctrip from the outset was it appreciated the outsized importance of technology.

Orbitz Is Celebrating Its 15th Anniversary Under the Shadow of Expedia Ownership

As when it acquired Travelocity in early 2015, the Expedia Inc. acquisition model for Orbitz and CheapTickets is to slash employee rolls, find other cost synergies, move the newly acquired companies to the Expedia technology platform and continue to market the slimmed-down brands. As Orbitz begins its 16th year, it wouldn't be surprising to see the brand get more aggressive in its advertising.

Which Online Booking Site Will Be First to Get Hotels’ Direct Rates?

On hotels' direct-booking rates, one of the major chains is already talking to traditional travel agencies about handing them over. In addition, Choice Hotels, for one, is signaling that better deals from online travel agencies could go a long way toward ending its boycott in distributing loyalty-member rates. If every person has a price, then so indeed do hotel chains.

TripAdvisor Wants a Piece of Hotels’ Book-Direct Special Rates

Whether it's on hotel, online travel agency or metasearch sites, having attractive pricing is a very powerful thing. We think Kaufer is a smart guy. He knows he isn't going to get hotels' special rates for loyalty program members today, but he's trying to lay the groundwork for a deal later on.