Personalized Tech, Same Old Seats? The Challenge of Keeping Airlines Unique
The integration gap between seats and screens is finally being closed, but airlines risk commoditizing their premium market with cookie-cutter seats.
Gordon Smith is Airlines Editor at Skift and Editor at Airline Weekly. He’s covered the industry for more than 15 years across television, print, and digital platforms. Since joining Skift in January 2024, he has interviewed more than 25 airline CEOs, often helping make headlines along the way. Send stories/tips via Signal: smithgme.01