Singapore Airlines Delivers a Masterclass in Crisis Communications — But it Wasn’t Always This Way
Singapore Airlines' last fatal incident was marred by confusion and misinformation. This time it's very different.
Gordon Smith is Airlines Editor at Skift and Editor at Airline Weekly. He’s covered the industry for more than 15 years across television, print, and digital platforms. Since joining Skift in January 2024, he has interviewed more than 20 airline CEOs, often helping make headlines along the way. Send stories/tips via Signal: smithgme.01
Ryanair: ‘We Don’t Care’ Who the Next Boeing CEO Is — Here’s Why
With Ryanair one of the plane maker's biggest customers, Michael O’Leary's comments will likely carry extra weight at Boeing HQ.
Saudia Group Orders More Than 100 New Airbus Jets
The huge order - one of the largest aircraft deals of the year so far - is in addition to existing deliveries bound for the Saudia Group.
A New Frontier? Carrier Scraps Most Change Fees, Introduces Premium and Business Perks
The changes come as the Department of Transportation released a final rule that will require airlines to disclose all fees associated with add-on perks.
United Airlines’ New Safety Video Just Dropped — and it Features 1,000 Dominoes
The roll-out comes at a sensitive time for the carrier as the FAA continues a major safety review into the company’s operations.
EasyJet CEO Johan Lundgren to Step Down as ‘Orderly Succession’ Begins
After seven years overseeing one of Europe’s biggest budget carriers, Lundgren is leaving the business in good shape.
Why the Launch of Airbus’ New Plane Isn’t Going to Plan
The Airbus A321XLR is due to make its commercial debut in just a few months, but the aircraft has found itself caught in the middle of a major dispute.
Qantas Pulls Out of Mainland China, CEO Admits Some Flights are ‘Half Full’
Despite being Australia’s national airline, Qantas couldn’t compete effectively with a torrent of competition from Chinese carriers.
Emirates Sees Rise in Unsold Premium Seats, But the Post-Pandemic Party Isn’t Over Yet
With premium cabins typically delivering much higher profit margins than economy seats, good occupancy is a key performance metric for many airlines.
This Saudi Airline Hopes to Triple in Size: The CEO’s Plan For Getting There
Flyadeal's new CEO Steven Greenway says the scale of airline's expansion attracted him to the role. His challenge now is turning targets into tangible results.