Peden Doma Bhutia

WhatsApp's evolving suite of services and its impact on businesses demonstrate the platform's potential to reshape customer engagement and service. The future of customer interactions appears increasingly promising.

The suspension of visa services for one of India's biggest inbound markets poses a considerable challenge to the country's tourism industry, especially when it occurs just before the peak tourism season.

And then they say it's a dog's life! While sky may be the limit for these high-flying pets, did we hear someone mention climate change?

Wego's expansion into the business travel sector, facilitated by its acquisition of Travelstop, is a strategic move driven by market opportunities and the company's desire for diversification and growth.

Is this the beginning of a wave of IPO activity among Indian travel companies? Yatra is set to become the second online travel agency to be listed on the Indian stock exchanges, following EaseMyTrip. Both Ixigo and Oyo are also poised for potential listings, indicating a growing interest in the public markets within the Indian travel sector.

India's tourism market has made significant strides post pandemic, with a growing appetite for diverse experiences, authenticity and wellness. The world should recognize and cater to India's evolving preferences.

Ankit Gupta, the India CEO of hospitality technology platform Oyo, and Mandar Vaidya, the head of Oyo's European operations, will both be moving on from the company.

It's not surprising that the Middle East is prioritizing hotel development to accommodate a growing influx of tourists. This proactive approach aligns with their broader economic and tourism strategies to foster long-term growth and competitiveness in the global tourism market.

Marriott wants in on the India story as it positions itself for growth and relevance in the country's hospitality market. The hotel company now seeks to tap into the burgeoning demand stemming from smaller cities — a strategic step that could define its path in this dynamic market.

With an annual passenger volume of just under 90 million, it's no surprise that the primary focus of Dubai International Airport's expansion endeavors is directed towards elevating customer experience.