As the travel recovery looks to ramp up for summer travel, a pilot shortage isn't helping any. The time to invest in pilots is at the pilot training level by making it easier to get loans, financing, and scholarships.
A South Florida businessman and his family took a calculated risk to continue flying throughout the pandemic while working remotely. If including families on business trips is what the future of business travel entails, airlines need to pay attention.
Deferred payment models are nothing new, but as travel recovers, airlines and others in travel need to find innovative ways to accept payments. It's far from certain that this payment model will help speed up a recovery, or prove to be another huge burden for customers.
The foundation for positive change laid down by Muhammad Ali's character and conviction rings as true today as the day his gold medal story came to life in the 1960s. Erin Herbert says she is grateful to be able to impart his messages to tourists at the Louisville museum created to honor The Greatest.
The pandemic has taken a toll on the frontline workers at the Transport Workers Union, but action and compassion go a long way. Industry employers need to take note and make adjustments as their frontline workers return.
While the numbers of unruly passengers are small, the fines are huge and so can the damage disruptive flyers leave in their wake. As airlines continue revving up for the return to travel, they need to ensure these types of dangerous distractions don't impede bottom lines or customer satisfaction.
Traveling can be nerve-racking and airline lounges have traditionally provided a place of respite for weary travelers. As the pandemic recovery continues and lounges are reopening, this is the time to add a dose of safety, healthy good food and innovations to win passengers back.
The boomer generation is one of the travel groups often underserved, but Alaska Airlines is trying to change that in a fun and economical way. Other airlines need to pay attention and come up with ideas to reach this revenue-driving generation.
People go on vacation to get things they can't at home. As the industry recovers from the pandemic, Ali Shameem knows paying attention to the guest experience is essential.