Ruthy Munoz

Is Buy-Now, Pay-Later the Future of the Travel Recovery?

Deferred payment models are nothing new, but as travel recovers, airlines and others in travel need to find innovative ways to accept payments. It's far from certain that this payment model will help speed up a recovery, or prove to be another huge burden for customers.

Unruly Air Passengers Are Still Unruly

While the numbers of unruly passengers are small, the fines are huge and so can the damage disruptive flyers leave in their wake. As airlines continue revving up for the return to travel, they need to ensure these types of dangerous distractions don't impede bottom lines or customer satisfaction.

Redoing the Airport Lounge Business for Post-Covid

Traveling can be nerve-racking and airline lounges have traditionally provided a place of respite for weary travelers. As the pandemic recovery continues and lounges are reopening, this is the time to add a dose of safety, healthy good food and innovations to win passengers back.