Tom Lowry

The pandemic has shifted the industry’s focus from fitness to wellness — which means reimagining investments in spaces like the hotel gym, and shared equipment.

Colombians are itching to travel, particularly to the U.S. Now it's up to U.S. destinations, outside of Florida, to get much busier with their pitches. Are you listening, places like Las Vegas and Chicago?

Delta made two improvements around the edges of its mileage program. But it eschewed the sort of conceptual change American made last month, retaining metrics for status accumulation.

There will always be a human element to hospitality, but technology can improve the experience for both customers and employees at a time when it is desperately needed.

Does Vacasa’s technology and scale really give it a defensible position in North America? Moats are so overrated.

March 2020 will go down in history as the month that travel screeched to a halt when a global pandemic was declared. This oral history is a collection of voices from across the travel industry of those sharing their personal stories of pain, shock — and of resilience.

Airbnb bookings in Ukraine are very well-intentioned and much of it may be going to hard-hit individual hosts. However, Airbnb doesn’t expressly identify professional hosts so a chunk of the funds may be unwittingly going to big property managers that aren’t even based in Ukraine.

John Boccieri has a full resume as fighter pilot, United Airlines pilot, politician, and air base vice commander. In his quest to be FAA administrator, he has been winning endorsements.

Does TUI Group really want to be associated with a Russian oligarch who sits on its strategy committee and who is close to and allied with Putin during Russia's invasion of Ukraine? That sort of publicity could hammer the company's reputation and its customers won't take the news well.

This is probably not the focus of the White House right now given what is playing out on the global stage but it will be interesting to see how the Biden administration responds to these frustrated groups of travel lobbyists.