When convention and visitor bureaus produce extensive research papers and trend reports, they're showing their commitment to embrace Millennial consumers.
Egencia is leveraging the tech-savvy of its parent Expedia Inc. to compete at a high level in the corporate travel space. It has a real competitive advantage against other travel management companies, which have begun to pivot from providing travel services to developing travel technology solutions to solve the problems that travel buyers and agents can't.
Albuquerque has a great opportunity to take advantage of New Mexico's high-tech knowledge base and the glam appeal of Virgin Galactic, but it needs to separate its messaging between the leisure and group markets.
Soon, Marriott's leadership will begin the task of deciding which Starwood brands will exist going forward. Until then, the hotel giant is working to create a better technology platform for its properties to serve guests with.
It's good to see that the corporate travel world recognizes the need to make business travel more like leisure. We're eager to see how that continues to play out in reality.
While corporate travel management companies are still playing catch up to the leisure space when it comes to the sharing economy and online booking, it seems like their executives have realized the scope of the problems they face and are looking to increase the pace of innovation going forward.
Destination Cleveland raised the bar on integrated web and social media content to promote the city to visiting delegates and convention planners around the globe.
The irony of this conversation, unfortunately for car services, is that ridesharing trips already account for nearly half of ground transportation spending expensed through U.S. companies. So the fingerpointing and recriminations continue.
Big travel management companies are going to look to acquire technology companies and smaller competitors as they struggle to scale up their technology platforms.