Business Travel News
JetBlue Says It Did the Right Thing For Safety Reasons
JetBlue was the only airline to shut down operations in Boston and New York for an extended period. With customers facing endless waits at the airports and on the phones, did JetBlue make any errors in its preparations or response to the situation over the weekend and its aftermath? You weren't hearing any such admissions today.
JetBlue Customers Vent on the Airline’s Blog and Facebook
JetBlue should cop to the fact that they blew this one, and didn't handle the operational challenges appropriately. Big mea culpas are undoubtedly in the works.
American Airlines and US Airways Begin to Share Lounges and Miles
OK, these baby steps are the easy part in the integration of American Airlines and US Airways. Game on.
The 17 Most Influential People in Travel of 2013
We like it when these people make headlines.
U.S. Meetings Industry Moves Away from Traditional Convention Cities in 2013
This year's list of 100 top meeting hotels revealed a slight shift away from major hotel brands and traditional conventional cities, mirroring a larger trend towards independent hotels and emerging destinations in the hospitality industry.
Skift Q&A: JetBlue’s Marketing Guru on Going Viral and Airborne Indignities
JetBlue doesn't want to be JCPenney. The airline certainly wants to attract more business travelers, but it adamantly seeks to ensure that changes don't come at the expense of its leisure traveler customer base. The balancing act will gradually become more of a challenge as Mint service expands, but it isn't a huge issue for the moment.