Skift global trend for 2013: Airports as destinations


Skift Take

The airlines and the airports as businesses are going in opposite directions, user experience and design defining the first, while airlines are stuck in optimization mode.

Early Jan we released our first report, "13 Global Trends That Will Define Travel in 2013" outlining the major trends that will define travel in 2013. Below is one of the trends we see as playing out over 2013 and beyond. Download the full report below. As the airline experience continues to deter