The Coming Robot-ification of Hospitality Is Near


Skift Take

Robots won't "free up" human talent as much as they will replace it when they prove to be more labor efficient and cost effective.

Although making employees sing and dance for tips worked for Coldstone Creamery, it'd probably meet more backlash in the hospitality industry. That's why Starwood's Aloft brand is employing a robot for the job instead. The "Boltr" named A.L.O. will deliver room service, aid the check-in process during rush periods, and moveÂ