TripActions and Lola Get Creative to Fix the Business Travel Experience


Skift Take

Every travel management company offers an online booking tool, but some are offering the tools travelers want to use instead of confusing or restricted user experiences.

For the first time in a while, I got trapped in business travel hell last week. An extra night in Montreal wasn't so bad, but having to dial up Air Canada's phone support line wasn't fun. It's fitting that we have news this week from two startups trying to fix the most annoying problems in corporate travel. Lola has added group management functionality to its service, allowing managers to suggest spending limits alongside the company's artificial intelligence-powered travel suggestions. And TripActions announced another large funding round to help support its behavior-based booking program and expand into international markets. For now, these companies are going after smaller businesses that don't need an ultra stri