Wyndham Hotels’ Routine Mobile App Turns Out to Be Not So Routine
Photo Credit: Wyndham's updated mobile app enables mobile check-in and check-out as well as digital key technology to all its roughly 6,000 U.S. hotels by the end of 2020. Wyndham Hotels & Resorts
Skift Take
Wyndham's upgraded mobile app may seem like it is only catching up to what other brands like Hilton already offer, but it is a significant tech move ahead for the select-service and economy scale of the hotel market.
Based on the major upgrades to Wyndham’s mobile app, drive-to travel and contactless hotel experiences are here to stay.
Wyndham’s mobile app overhaul — launched this week at Skift Global Forum — includes mobile check-in and check-out, digital room key technology, and a three-tap “Lightning Book” reservation feature designed for drive-to travel. Lightning Book shows mobile app users the nearest Wyndham-branded hotels and allows them to quickly book via loyalty points or connected credit card while en route.
https://youtu.be/F_EKCh33blIWhile Wyndham’s upgrade may seem in line with with what most major branded hotel apps offer, the company claims its tech evolution is significant due to its reach
