Travel Agents Relegated to Using OpenTable for Group Bookings


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Although some travel companies have succeeded in finding suitable restaurants for clients via OpenTable, the fact they've had to resort to the platform is a sign of how difficult planning travel has become during the pandemic.

One of the major casualties of the pandemic has been restaurants. More than 10 percent of U.S. restaurants as well as roughly an equal figure in the United Kingdom have closed since the start of the pandemic, and one executive has described the sector as being in free fall.

The mass closure of restaurants has also presented numerous challenges for other industries, including travel. Finding places to take groups of travelers to eat has become more difficult, so many travel agents and tour operators have turned to restaurant booking platform OpenTable to find suitable dining locations. The app has emerged as a crucial tool for many travel companies as many restaurants are