Meal kits and delivery may replicate some of the satisfactions of dining out, but a restaurant's value lies in its experience. On top of everything else, restaurateurs must convince us to take the time to visit.
The illness reports, consistent with symptoms of norovirus, come from one Chipotle location that has since reopened. But any time this happens, however small, the news will grab headlines. Chipotle will likely be haunted by its past as long as it's around.
A focus on restaurant marketing can take a business to the next level, but according to this survey, most restaurants don't have the time — though they wish they did. One solution: building paid tools for restaurants to take best advantage of your platform in the least time possible.
Locol is more than just a fast food restaurant. It's a way to build community, look to the future, and support underprivileged neighborhoods. Its intentions are laudable, but it also needs to be a sustainable business.
Nick Kokonas and Grant Achatz of Chicago's Alinea Group have become known for their transparency and tech-savvy, so hosting a Reddit AMA is as on-brand as it is useful for others.
Robots aren't going to take over restaurants, ever (you heard it here first) — but tech is creeping into every aspect of dining out, and OpenTable's report proves consumers aren't afraid of it.
How does the essence of a restaurant persist over time? This week's New York Times review of 32-year-old Union Square Cafe's new location explains how to successfully preserve a classic.