Online Travel News

As the demand for travel keeps growing, consumers expect more from loyalty programs. To help providers increase cardholders’ engagement, iSeatz has released the new “State of Loyalty: 2023 Credit Card Rewards Report,” uncovering point-redemption strategies, trends, and gaps in the North American travel loyalty space.

The online travel agency will embrace “adaptive content” in what could be a significant evolution in the way people look for hotels. But any changes will be dictated by its customers, rather than hype.

Three months ago, Yatra may have been hopeful of launching its Indian IPO by March. However, it appears the online travel company would rather wait for the market to strengthen and investor confidence to return to ensure a successful launch.

If you’re in charge of your company’s loyalty program, your role has never been more important. As consumers continue to grapple with inflation, a new report from IAG Loyalty shows how programs can be the pathway to more meaningful customer relationships.

Despite the volatility of the past few years, China is on track to become the world’s largest tourism market by 2032. As domestic travel returns, Accor is gaining market share by accelerating growth and tailoring solutions for the Chinese market.

By offering travel insurance as a way to provide end-to-end customer care to their guests, hotels can improve the traveler experience while winning repeat business, growing loyalty, and building customer lifetime value.

Google has been tracking flight prices for a considerable period so now it is backing up its data with real money. It's real money, but a pittance for Google.

This is one of the earliest examples of the coming convergence of conversational AI and travel booking, even if it is crude in this new launch from ChatGPT.

One can make the argument that Travelzoo is embarked on a foolhardy mission to create a metaverse. On the other hand, gamers and Gen Z may have something to the contrary to say about that.