ALICE Partner Content

Looking toward Covid-19 recovery, health and safety have become top priorities for all sectors of the travel industry, especially hospitality. To help ensure guest confidence, hotels must manage new protocols while working with leaner staffs, making smart hotel management software more critical than ever.

"Platform" companies like Airbnb, Amazon and Uber have reinvented their respective industries by seamlessly linking together all aspects of their operations and customer experience into a single system. The lessons from this model are especially relevant in the hotel industry, where a more holistic approach can work wonders for guest satisfaction, property efficiency and revenue.

“Platform” companies like Airbnb, Amazon and Uber have reinvented their respective industries by seamlessly linking together all aspects of their operations and customer experience into a single system. The lessons…

As hospitality businesses struggle to create operational efficiencies, many look to tech to help hotel staff ditch the desk.

It may seem hard to believe, but analog technologies like walkie-talkies, pagers, and even pen and paper are still the norm for many hotel employee communications.