Articles tagged “airline retail”

As airlines embrace the promise of next-generation retailing, they’re discovering that strategy alone won’t get them there. The real challenge lies in execution, integrating fragmented systems, aligning internal teams, and scaling customer-centric experiences.

It seems that Turkish Airlines' push for direct bookings isn't exactly going to plan. As American Airlines already learned, travel agents aren't keen on fast change.

Legacy pricing systems are holding airlines back from delivering the level of personalization, revenue optimization, and cross-channel consistency that modern travelers expect. IBS Software’s forward-looking approach offers a clear path to higher revenue and improved traveler experiences.