Articles tagged “alaska airlines”

The timing couldn’t have been worse. A major IT outage hitting just hours before Alaska’s earnings call underscores how fragile operations can unravel at the most inconvenient moment.

The risk that funding would run out had created uncertainty for regional carriers that receive subsidies.

American and Alaska are leading a new investment fund among Oneworld alliance carriers with the hopes that it will ramp up the commercialization of sustainable aviation fuel.

While most airlines chase operational efficiency and cost-cutting, carriers like KLM, Finnair, Fiji Airways, and Air Tahihi Nui are winning customer loyalty through a strong national identity and cultural touches that create emotional bonds.

For today’s pod we look at Tripadvisor’s Viator options, Washington’s hotel problems, and Alaska’s new loyalty program.

Alaska is unveiling a whole new set of perks with its loyalty program and credit cards as it looks to scale globally.

Alaska Airlines is making a big bet on international and premium travel as it looks to launch more routes to Europe and introduce new business class suites.

Anyone traveling in or near the Pacific and parts of Asia should stay alert, stay flexible, and above all, stay safe.

Alaska’s second quarter turned out better than previously expected as revenue from premium seats and loyalty continued to grow.

Based on what we saw during Alaska’s investor day in December, expect more routes to Europe and Asia, including London, Paris, Bangkok, and Ho Chi Minh City.