Generative AI is becoming more accessible in several ways: At large businesses, costs per transaction are falling, and voice-to-voice interactions may provide an ease of use that brings AI to the masses.
Travel in Southeast Asia is steadily growing, but the industry is not technologically prepared to meet digital expectations of the 21st century. There’s a lot of opportunity in changing that.
Sluggish recovery in the air distribution business, despite record travel demand, signals a disturbing trend for global distribution systems (GDSs). Without a one-size-fits-all strategy, GDSs should look again at their business models as airlines continue to push for direct bookings.
There will be an explosion of AI innovation over the next couple of years. The AI travel agent is getting closer, and travel companies will automate tasks long overdue for modernization.
Younger generations form the biggest traveler base in India, and are key to the country's growth as a source market. Millennials' willingness to spend more on travel is a positive sign for their tourism economies of their destinations.
Amadeus is the world’s largest intermediary between airlines and travel sellers, and there have been rumblings for years that companies in this space would become obsolete.