American Airlines News

We like Scott Kirby because of his honesty. He's right. Travelers may say they want comfort, but most value price over everything else.

American promised a bold vision with its ad campaigns. And it seems to be coming true.

A new upgrade process coming to American Airlines next week will prioritize wealthy travelers over those on a budget.

We'll reserve judgement until we try the seats. Maybe American has developed a special seat that makes passengers feel as if they have more legroom than they do. But that's probably unlikely. American's passengers should prepare for a squeeze.

Can 4.2 million flyers be wrong?

American Airlines CEO Doug Parker is playing the long game. Surprise pay hikes for pilots and flight attendants will cost roughly $350 million in 2018 and 2019. But if airlines truly want to avoid more customer service-related dramas, one way to get there is to adequately compensate your workforce.

Is there a more honest airline executive than United's Scott Kirby? Probably not. But that's a good thing. United's 2015 decision to leave New York JFK was a head-scratcher, and it's nice to see new management calling it a mistake.

Those traveling on Delta last week may have felt the aftershocks of a storm that moved through Atlanta Hartsfield-Jackson airport and turned operations on their head.

Did you think Basic Economy fares would be good for consumers? Ha. Airlines are in the business to make money, and this is one more tool to maximize their ability to increase revenues. For shareholders, that's good news.

It's rarely a great deal to buy miles directly from an airline. But several carriers in the Americas are offering big discounts, so it's no longer such a bad move to top off your account. Just remember: Miles almost always lose value with time.