AI in Travel

If the AI built directly into mobile phones allows users to book travel in the future, then will there be a need for third-party travel apps?

Customers flying with Qatar Airways will soon be able to ask an AI-powered travel agent to book their flights.

Travel has seen numerous advances in artificial intelligence in recent years that have been poised to significantly alter the industry, and here's a rundown of the most notable ones.

Are generative AI platforms going to make Booking Holdings irrelevant? That's unlikely. The real issue is to what extent the company's economics may suffer.

The emergence of AI platforms such as Perplexity, ChatGPT and others could see the travel industry redirect a huge chunk of marketing spend away from Google. Although Google has its own entrant, Gemini.

TravelPerk's biggest project of the year is expanding into an all-in-one corporate travel and expense management platform. It's what today's customers expect.

Travel startups have raised about $400 million so far this year. By this time in 2024, travel startups had raised more than twice that.

Hilton's loyalty program has 211 million members now. That's a lot of people who might be sad if a future AI tool books them into a Marriott instead. So executives are investing in AI to keep as much control over hotel booking patterns as possible.

Trivago's CEO said changes to Google ads are primarily what caused repeated revenue declines over the past couple of years.

Artificial intelligence is fundamentally changing many aspects of the travel industry, and here's a brief look at how the booming technology is impacting how travelers plan their trips.