AI in Travel

Squake has a mission to spread the word about travel carbon emissions, while HiJiffy is using tech from ChatGPT to power a chatbot for hotels.

Most of the attention around generative AI and travel has been around consumer products, but more business-to-business companies are using it too.

Mastercard's Travel Industry Trends 2023 report highlights the significance of personalized experiences and flexible payment options in meeting evolving consumer expectations. By prioritizing these factors, travel businesses can cultivate stronger customer relationships, boost loyalty, and thrive in a highly competitive market.

Today's edition of Skift's daily podcast looks closer at higher hotel room rates, AI travel booking tools, and Qantas’ return to New York City.

A lot of generative AI-based travel planning and booking tools are coming out. Which ones will last?

Hurtigruten Norway has unveiled the early concept designs for its first zero-emission ship, which is set to feature 'numerous firsts and improved solutions that do not exist on cruise ships…

As we navigate a world transformed by technology, the hospitality industry stands at a crossroads. Success hinges not solely on adopting digital solutions, but on personalizing them with the human touch, blurring the lines between the digital and tangible realms. The challenge for hospitality leaders is clear: adopt, adapt, and excel.

At the World Travel Catering & Onboard Services Expo (WTCE) in Hamburg this week, dnata – one of the world's largest air services providers – offered attendees a glimpse into…

Expedia and Vacasa see technology as key to improving both their businesses and the guest/owner experiences. They both face big challenges this year.

Plum Guide's use of AI to evaluate home design isn't perfect – but it has shown impressive results and it's still early days.