AI in Travel

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

Voice-based chat was hyped years ago but faded fast. The latest gains in artificial intelligence could make voice-powered search useful at last. Marketers, take note.

The hottest buzzword in event tech is AI. Most event tech companies are now actively using AI and are keen to showcase its benefits.

Airbnb CEO Brian Chesky was very open with me in the interview I did with him earlier this week, where he tantalizingly hinted at how Airbnb will change in the…

We've heard from travel companies partnering with OpenAI to implement generative AI. Now here's one partnering with Google.

Vrbo is one of Expedia Group's core three brands, but the jury is out on whether the vacation rental unit will now recede more into the background as cities recover.

Any changes the next wave of artificial intelligence might bring will not be instantaneous. Booking Holdings has time to act to sustain its current position in online travel.

In football or soccer — pick your sport/analogy — sometimes it takes a new coach to get momentum. Under its new CEO, Tripadvisor is making significant changes to its core products.

Conversational search is an exciting space in travel, even for the somewhat tedious side of travel and expenses management, which now sees the virtual assistant role extended into a data analyst. Navan is offering predictive travel budget solutions.

Hostaway, which offers property management software to vacation rentals, has launched a ChatGPT-powered artificial intelligence tool.