AI in Travel

Given the constraints of today’s labor market — and the speed to onboard new hospitality talent — it’s time to push the envelope when it comes to artificial intelligence, robotics, and automation.

Artificial intelligence adoption has gained traction throughout the Covid pandemic. But what do these developments mean for the event industry, and could it relieve people altogether from the event planning process in the future?

As the world begins to recover from the pandemic’s effects and luxury travel evolves, there’s an opportunity to build new destinations from the ground up that implement cutting-edge technologies to usher in smart tourism and create bespoke experiences from day one.

Until now, artificial intelligence has mostly been hype. But AI is starting to save travel companies real money by making smarter predictions about events that impact operations.

Skyfii's acquisition of the startup CrowdVision highlights how computer vision is becoming a key technology for the travel sector. The tech lets airports and other companies generate data and insights to ensure safe and efficient crowd control and optimal retail sales.

LivePerson is running a key webinar to help industry brands rapidly scale care and commerce operations through Conversational AI and messaging in the post-pandemic travel resurgence.

Battling huge losses, and ongoing travel restrictions in Europe, Amadeus' decision to team up with the technology titan could pay off — but the race is on to deliver something tangible as rival Sabre gets to work with Google.

Imagine there's no distribution. It's easy if you try. Imagine there's no commission. All bookings, peer-to-peer. You may say Fetch.Ai is a dreamer. But it's not the only one. This startup hopes someday you'll join it, and hotels will sell as one.

In 2020, contactless technology has rapidly evolved from a nice-to-have to a must-have feature in the hotel industry. What does the future hold for contactless experiences? We investigate in this new report.