AI in Travel

The funding of French startup Mindsay may be small news. But interviews with its customers Iberia and CWT suggest that a second wave of chatbot technology has stopped frustrating travelers with as many misunderstandings as the earlier tech did. That's a big deal for the sector.

Machine learning is revolutionizing the travel industry, where it has the potential to transform company activity related to marketing, customer service, e-commerce, and much more. In our recent webinar, we discuss how industry executives can make use of this powerful new tool.

The often-misunderstood technology has the potential to revolutionize all sectors of the travel industry. The keys to success will be understanding the right way to deploy AI — and seizing the new markets it can unlock.

Booking Holdings' Glenn Fogel, whose background is in mergers and acquisitions, was undoubtably not surprised when Airbnb bought HotelTonight. We'd be shocked if he and others hadn't kicked the tires.

It’s tough for travel brands to compete against the Googles, Bookings, and Expedias of the industry. Integrating deep learning technology into existing marketing solutions can allow brands to make the most of their first-party data to better understand the patterns of their customers and make smarter, action-oriented decisions.

CEO and co-founder of Travelsify and SkiftX’s editor-at-large sat down at Skift Global Forum 2018 to discuss how hotels can tell better brand stories.

We remember when the advent of video conferencing prompted concerns about an event industry apocalypse. Instead, the business continues to grow while incorporating technology’s best functionalities. Read on to learn how meetings and events are leveraging technology.

The future of brand engagement relies on connecting product attributes and customer preferences on a much deeper level than before. Hospitality and travel is finally catching up with other industries.

Today’s hotel distribution landscape is a complex one –– but artificial intelligence is expected to help solve the issues plaguing the current system. While the technology is still maturing, it’s not as far off as some might think.

In today’s increasingly mobile-first world, leveraging timely flight and schedule information and solutions gives travel technology providers an edge over competitors and creates long-lasting relationships with customers.