Articles tagged “AWS”

The age of AI has introduced a complicated and exciting duality of disruption and possibility in travel and hospitality. The traveler experience will become infinitely richer as travel and hospitality companies continue to mature, progress, and innovate in their digital capabilities.

All hotel companies will eventually need to be completely in the cloud to take full advantage of new tech like generative AI.

They say "it's about the journey, not the destination." But what may be true in life may not be true about how travelers want to book their trips online. TUI hopes to tap artificial intelligence to make travel search friendlier.

Today's podcast looks at the strength and weaknesses of Middle East's tourism sector, how travel companies are using artificial intelligence, and some fresh funding for travel startup Klook.

More travel companies are investing in the potential for an AI-powered overhaul of both customer sales and internal operations.

Today's podcast looks at Wi-Fi on American Airlines, changes to Hyatt's loyalty program, and a multiyear deal between Trip.com Group and AWS.

This is one of the more significant announcements AWS made during a big news-making conference this week in Las Vegas.

Today's podcast looks at travel in the age of Ozempic, Amazon's AI tools for the travel industry, and Virgin's test run of long-haul sustainable flights.

It is becoming more clear that streamlined customer service is one of the biggest immediate opportunities for generative AI in the travel industry.

Cloud technology is revolutionizing customer service in travel and hospitality. By passing routine requests through flexible, efficient, automated, and intelligent systems, companies give their human agents more space to handle complex issues with a delicate personal touch.