Articles tagged “AWS”

Skift Global Forum Video: Using Data to Deepen Customer Relationships

In this video from Skift Global Forum 2023, we hear from Clare Ward, worldwide technical leader of travel & hospitality solutions at AWS, and Noha Abdalla, chief marketing officer at Choice Hotels, on the ways companies can put their data to work to create lasting customer relationships.
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New Research: Technology’s Impact on Company Culture and Customer Experience in Travel and Hospitality

Today is the slowest pace of innovation the travel and hospitality industry will ever experience again. Companies need their people — in the right structure and supported by the right processes — to harness the next generation of business technology capabilities. Download the 2023 Digital Transformation Report From Skift and Amazon Web Services to find out how you can change the way your organization does business and future-proof your ability to succeed.
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New Research: The 2022 Digital Transformation Report

"Digital transformation" needs no introduction, but requires far more definition than it usually gets. The 2022 Digital Transformation Report explores how travel companies can create digital strategies that will truly transform their entire organizations and the customer experience.
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10 Insights from the 2021 Digital Transformation Report

The 2021 Digital Transformation Report shines a light on the travel industry’s post-pandemic shift towards a digital future. In this article, we offer a sneak peek into 10 insights pulled from the report’s findings on the latest digital transformation strategies among travel business leaders worldwide.
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