Asian airlines’ customers still take innovation and premium cabins seriously and are willing to pay for them. For these customers, Japan Airlines is bringing in their new flagship, the A350-1000s in a premium-heavy configuration.
Chinese travelers are gradually returning to Dubai. Numbers are good, but if the tourism authority wants them be great, it needs to shift away from 'one-hit wonder' strategies.
Marriott International is the latest operator to show confidence in Trojena, an upcoming development where Saudi Arabia says it will be able to host winter sports and open top ski chalets.
As travel demand returns, a new report from Accor uncovers some of the challenges and opportunities facing corporate travel decision makers as they reexamine the value of business travel in a post-pandemic world — and points to what they need to prioritize in 2024.
Few of these features seem to have been designed with travel front-of-mind, except for the corporate booking tool — that's getting close to what travelers are asking for.
It's been little over a week since the earthquake in Morocco. The hospitality and tourism industries are staying strong, both in terms of business and in mind-set.
Had it not been for quite a few differentiators, it would be impossible for MyBiz to surpass the 50,000-client user base mark within just four years of operations.
When it comes to airline loyalty, if everyone is "elite" no one is. As Delta rebalances its loyalty program, customers need to remember it is a business in the service of shareholders. I'm surprised it has taken this long for programs to arrive at this revenue-driven conclusion.