Two U.S. federal agencies warned hotel companies that using the same pricing software as rivals use may risk violating antitrust law in highly concentrated markets.
Caesars had under-invested in the tech needed to support the hotel side of its business. Recently it has been playing catch up. Some of its experiments are innovative, such as mobile ordering for food at the lobby or by the pool.
This week in hospitality, Caesars responds to changing consumer demand, a report finds that direct booking keeps customers in loyalty programs, and a "glamping" startup raises $115 million.
You can bet the incredible brand recognition of the Caesars name will still prove to be a double-edged sword as Caesars tries to delve deeper into the non-gaming space.
We’re putting our money on the Cromwell and LINQ brands to do well with the hotel owner/developer set, which is increasingly looking for upscale lifestyle and select-service brands. As for the Caesars Palace and Flamingo brands — they're so inextricably tied to Vegas and to gaming, it'll be hard to convince guests otherwise.
Yet again, Wyndham Rewards isn't missing out on any chance to capitalize on the opportunities opening up in the pending integration of SPG with Marriott Rewards.
Yet again, Steve Wynn keeps winning, as are his gaming counterparts. Marriott CEO Arne Sorenson, who managed to win an all-out battle for Starwood last year, was the top-ranked non-gaming CEO.