Concur Is Losing Money Along the Way to Reworking Corporate Travel
With 1,000 customers signed up for its open-booking platform, and 5,000 new clients enrolled in all its products over the last year, Concur is getting increasingly mainstream in the corporate travel industry. That's a challenge for establishment companies such as American Express, Carlson Wagonlit Travel and BCD, which must pay heed to the insurgent.