It will be interesting to see if Lola's fortunes change as its partnership with American Express Global Business Travel ramps up. We're quickly finding out how big a market there is for the variety of apps catering to business travelers from small- to medium-sized companies.
Lola was a good idea with solid execution that fell flat. By partnering with the biggest company in corporate travel, Lola will find out whether its service is actually a fit for businesses around the world. And if not, maybe the mobile-first future isn't quite here yet.
Investors are paying attention to the companies trying to capture the travel spending of small- to medium-sized businesses. As these startups attract increased venture funding, though, it's important to remember that corporate travel at large is extremely resistant to disruption.
While China is an attractive market, it’s traditionally been a tough place for corporate travel. Joint ventures between global travel management companies and Chinese travel providers are combining local market expertise with travel management standards to reduce friction for corporations.
Renowned venture capital firm Andreessen Horowitz has famously pushed the notion that "software is eating the world." It seems likely the firm believes software is now going to upend how companies book travel, in particular, and that companies like TripActions will profit from the shift.
Air Canada has enhanced its corporate travel offerings to deliver on changing expectations, primarily by focusing on flexibility, customization, and its global network.
China is expected to remain a hotbed of both domestic and international business travel. Chinese corporations are attempting to keep costs down even as the need for business travel increases.
While corporate travel at large claims to have a major focus on safety, research shows that women who travel for business routinely face safety threats. More needs to be done by companies to protect women and empower them to thrive professionally when traveling.
China continues to grow as a business travel powerhouse despite some economic foibles and trade spats with the U.S. As trade grows, so too does the need for travel management services that span the globe.