Global security concerns have been a reality for travelers for years, so it's alarming to see 20 percent of respondents say that their company does not have a policy to deal with such risks.
The amount of data available to travel managers is growing. They just need to know how best to use those numbers to help them make the best choices for their travelers and companies.
Travel managers need to know where travelers are and what they're spending. New technology can make them better informed and more empowered to help travelers when something goes wrong.
The big question for business travelers is whether companies will continue to focus on driving down costs, or begin to focus on improving the traveler experience once again.
As companies come to embrace online booking tools for business travel, traditional travel management companies will face steeper competition from companies like Egencia that bring more robust technology tools to corporate travel.
The challenge and opportunity for travel managers isn’t that the world is changing; the world already has already changed, and corporate travel needs to catch up.
Corporate travel CEOs who want their companies to grow must seize every opportunity to innovate. And there are plenty of opportunities because the pace of change within corporate travel has been very sluggish.