Articles tagged “crisis management”

Singapore Airlines' last fatal incident was marred by confusion and misinformation. This time it's very different.

As the world comes together to celebrate International Women's Day this week, news coming in from India highlights the country's struggle to provide a safe space for women.

Can the textile-to-telecom conglomerate’s attempt at scripting a new growth chapter in its journey help set new benchmarks in hospitality?

In this video from Skift Global Forum 2022, we hear from Leah Chandler, Discover Puerto Rico’s chief marketing officer, on the DMO’s “Live Boricua” campaign. The term ‘boricua’ honors the vibrant culture and spirit of the Island — as well as those of Puerto Rican descent — which creates unique, relatable and long-term marketing opportunities.

With no way of knowing how long this crisis will last or what recovery will look like, we look back at two past crises to see how the industry reacted then, and what lessons can be learned. Many, as it turns out.

What's it like being the general manager of a luxury hotel during coronavirus? We asked Franka Holtmann, who looks after Le Meurice for Dorchester Collection. She spoke candidly and poetically about her worries, her new workflows, and how she cares for her team.

The hospitality industry has always fundamentally been about bringing people together creatively. So it makes sense that the lodging sector has been putting together resources online to trade operational insights and to share ways to help their communities.

The arrival of a new tourism-focused government appears to fix the global marketing conundrum Sri Lanka has long faced. Will the tourism sector finally get its act together? Hopes are high that it will.

There’s no fixed playbook in responding to an unprecedented global health crisis like coronavirus, but Singapore is a good one to watch when it comes to crisis management and tourism recovery.

It’s likely to get worse before it gets better for the Asian tourism industry. But forward-thinking players will know to take advantage of the current downtime to meet the pent-up demand for travel once recovery comes — which may not be far off.