Bidding for government travel contracts is so complex and onerous that many travel management companies don't even bother. The market is huge, despite CWT and Concur's domination.
Travel Leaders has turned to a membership model instead of franchising or partnerships to build out its global presence in the corporate space. It's one way to grow without costly acquisitions, although more acquisitions are probably on the way too.
Many companies doing cool things in corporate travel are flying somewhat under the radar. In a super-conservative industry, outsiders have the potential to change the conversation.
Innovation is slow in corporate travel, mainly due to the entrenched legacy systems that undergird the sector and the complex web of financial incentives that power incumbents. These leaders are doing something different in a space defined by convention.
Making the car rental experience more pleasant requires making cars available where business travelers actually are, along with allowing them to digitally customize their ride.
Now a rush is on for travel giants to move onto the long-neglected challenge of attracting smaller businesses to their travel platforms. It won't be surprising to see more business travel booking startups get swept up in this wave.
Expect new light on the importance of airport rides to the fortunes of Uber to prompt more airport authorities and ground transportation companies to pressure the company harder for various concessions.
It sure looks like global corporate travel giants are starting to take the small- to medium-size business travel market seriously. For some startups that didn't find traction in the marketplace, this means another shot at success.