Articles tagged “Department of Transportation”

United is launching its own media network that will use customer demographic data to create more targeted ads and content for passengers.

The sweeping bill includes a range of consumer protections, including automatic refunds and guaranteed family seating.

Today's podcast looks at AI-powered travel tools, airlines suing to protect junk fees, and Booking's European challenge.

Major U.S. airlines have filed a lawsuit against the Department of Transportation’s “junk fees” rule, arguing that it the rule is a regulatory overreach that would create more confusion for consumers.

The European Union’s rule gives a glimpse into how the U.S. may enforce its automatic refunds policy – though there are key differences.

Federal agencies are currently investigating whether airlines have devalued frequent flyer miles to make it more difficult for consumers to redeem award tickets.

The Senate Commerce Committee added a provision that would let customers receive automatic refunds whenever flights are significantly delayed or canceled.

One line buried in the new bipartisan FAA reauthorization bill makes it unclear if the Biden administration can enforce automatic refunds for airlines.

Skift has learned that any significant delay or cancellation, regardless of the reason, qualifies for an automatic refund as part of the Department of Transportation’s new consumer protection rules for the airline industry.

American CEO Robert Isom is one of the first top executives in the U.S. airline industry to voice some concerns over the Department of Transportation’s latest rule.