Today's podcast looks at a probe into U.S. airlines loyalty programs, a $40 million acquisition of Thomas Cook, and a step toward owning fewer properties for Hyatt.
The Senate Commerce Committee added a provision that would let customers receive automatic refunds whenever flights are significantly delayed or canceled.
In an exclusive, the leading group of U.S. travel advisors responds to claims by American Airlines that they're Luddites. The group says the carrier's effort to force them to adopt its preferred technology for booking flights is too fast and that, essentially, it's a bully.