Airlines are increasingly using application programming interfaces, or APIs, to distribute their fares. That could let Amazon and other companies more easily sell tickets. That opens up an opportunity for tech players.
The surcharges may be disappearing, but the pressure will be on travel agencies to keep up with the airlines, and passengers may ultimately be left picking up the tab.
Despite rising coronavirus cases and airlines on the brink of collapse, Milla Travel could still make its mark in a region that's long overdue for modernization in the travel management space.
A crisis brings out either the best or worst in people. Technology is no different, and so-called New Distribution Capability could have a new lease of life.
Venture capitalists are turning their sights on airline distribution. Duffel's backing by VC firms Index and Benchmark brings hope to the sector. New ideas and technologies may help create more efficient and user-friendly ways for travel agencies to access airline data to sell tickets and other products.