The lifestyle hotel segment is being pushed to innovate more quickly and drastically than ever before. Although the competition will continue to swell for several more years, we expect only a few brands will be left standing at the end.
Traditional travel media has been upended in recent years and so has the massive PR machine that touches every part of the travel industry. Understand the changes by listening to this episode of the Skift Podcast.
Proving the economic value of tourism marketing is critical to attracting more funding, which yield even better results. All organizations should have, or be working on, a measurement model.
Social media is a two-way street that can just easily be used to share content as collect it, helping destination marketing organizations keep up with today's 24/7 marketing timetable.
A CEO's pay package is one barometer to measure the strength of a company and it looks like Marriott, Wyndham and Hilton are pleased with their 2014 financials. Starwood's former CEO Frits van Paasschen made out well too but with the company's growth problems there's no telling what the new CEO's package will look like for 2015.
Carnival is CLIA's largest member, which makes the appointment a logical one and an easy transition for Duffy who was already likely looking out for Carnival's interests.
Delivering a great experience starts long before a guest walks in the door and it a service element that has to be instilled in the staff so it becomes second nature.
Ski resorts are uniquely positioned in the debate of tech versus nature, having to deliver a top experience to guests while also giving them the space to enjoy the outdoors as they choose. Creating products that seamlessly blend into either experience is the goal, at which Vail is largely succeeding.
As consumers become more accustomed to personalizing their shoes, furniture and experiences, it is only logical that they come to expect similar service from high-end hotels. Which brands will be ready to assist them could impact their future.