Expedia News

The latest news and analysis of Expedia, including breaking news, executive interviews, earnings coverage, and analysis of its competitors.

Expedia Begins Revealing Its Big Ambitions in Hotel Services

Expedia is seeking to gain even more influence in the hotel industry while the big chains are trying to limit online travel agencies' clout through the hotels' direct-booking campaigns. As Expedia's recent Marriott Vacations and Red Lion deals, along with the needs of smaller hotels, show, there is substantial upside for Expedia.

Visit Britain Has a New Marketing Campaign, But Deal-Seekers Were Coming Anyway

Sometimes you have good luck and sometimes you have good timing. And sometimes you have both. Visit Britain's campaign already makes sense since the U.S. is the UK's most valuable source market. But many Americans were probably already mulling a UK trip because of the great exchange rate without the coaxing of a tourism board.

Expedia Plans to Use Artificial Intelligence for Customer Service

There has been serious talk about artificial intelligence in travel for the past couple of years. While Expedia CEO Dara Khosrowshahi wasn't talking about implementing artificial intelligence for customer service in the next quarter or two, be assured that Expedia and others are working on it hard.