Articles tagged “experiences”

Travelers are flocking to activities that make them learn, interact with locals, or preferably both. It's as if people are treating vacations like a semester abroad, minus the college credits.

Building a strong, lasting community among diners will drive much greater customer loyalty than making an appearance on a top-10 list.

The in-restaurant experience is changing, and it’s a direct result of new technologies aimed at making our lives simpler. Sometimes the tech creates a threat, as has happened with delivery. And sometimes it creates opportunity, as we see in the ways smart restaurants are addressing said threat.