One week on from a catastrophic power outage that led to the complete closure of London Heathrow, we hear three very different CEO perspectives on the chaos.
American Airlines' intervention is notable as it becomes the first international carrier to formally call for an urgent review of Heathrow's regulatory model.
The weeks surrounding Christmas and New Year's are historically peak travel periods, but three dates in particular are set to see extra volume this year, according to the TSA.
From ordinary passengers to airline CEOs, Heathrow has no shortage of detractors – however these latest numbers suggest the London airport still boasts serious pulling power.