Yanolja Cloud is the world's largest seller of hotel software whose strategy you don't understand. Here are a few "cheat codes," courtesy of the brand's chief strategy officer.
Sonder doesn't need to put Hilton or Airbnb out of business to be a winner. But it has to has to cope with the market's displeasure with unprofitable companies, and to prove that its guest experience will deliver on its promises, starting with millennials and Gen Zers.
Sophisticated revenue management systems will undoubtedly become more commonplace in the hotel industry, but today still only a small minority of hotels use them. There is a lot of room left for growth, innovation, and disruption.
5G connectivity will shape the ways airports, aircrafts, hotels, transportation, and other elements of the travel journey can deliver better guest experiences and more seamlessly operate behind the scenes. A Verizon executive spoke to SkiftX about what they expect the transformation could look like.
The Hotel Tech Benchmark dashboards and reports respond to a dire need from hoteliers, tech vendors, and investors alike. Understanding the makeup of hotel tech categories, and identifying growth opportunities, will help the industry drive its move towards digitization.
For many hotels, getting payments right is just another cost, system to integrate, or added complexity to manage. But when done correctly, payments can go beyond simply being used for transactions to better connect the dots between who your guests are and the experiences and services you provide.
It's never been easy for hoteliers to decide which tech investments to make. The pandemic has tightened budgets and workforces, making the choices even tougher.
Oracle Hospitality is best known for providing full-service hotels with operational software. But this fall it has begun to go after the limited-service segment, too. Its surprise for next year will involve hotel distribution.
Amadeus has waited for years for a global hotel company to buy into its next-gen central reservation system. A win could signal sales momentum among enterprise clients.